Corporate travel has undergone a lot of changes recently, the most significant being the arrival of easy access to airfare via the internet. As more travelers found value in better power over their schedules by using the internet, many organizations loosened their travel policies to permit for travelers to book alone online. This perceived help to travelers has actually cost businesses a lot in terms of lost productivity, lack of power over unused tickets, and insufficient entry to airline programs that can save the company significantly in most areas of travel.
Could we agree that online travel booking, while advantageous in many ways, has not been all we had hoped it might be in the outset? I hear stories from travelers daily about how difficult online booking may be, and how even when using the internet, travelers simply can not be sure they can be getting the best fare. This uncertainty gnaws at travelers and coordinators, and even for good reason. It is sometimes complicated to be certain of what you will be getting online as there is no reputation success, without any amount of trust in between the organization along with the travel provider.
Collaboration between organization along with your chosen travel management provider is crucial. This collaboration will reap benefits to your company with regards to an improved working relationship and an anticipation of your own current and future needs while they relate to the constantly changing corporate travel environment.
Centralized travel needs to generate a comeback in the interest of the business travel solutions, and the sanity of travelers and travel coordinators. Because all distribution channels have accessibility to exactly the same fares and rates, you can find fewer reasons today to continue a decentralized travel policy. Executive level buy-in is crucial, and you can actually allow travelers to maintain the degree of control they love while still requiring travel booking throughout the preferred corporate channel. Most physical agencies now offer online booking solutions that may be customized to meet the needs of the unique corporate travel policy.
The advantages of centralizing travel again are many. What follows is a comprehensive, but certainly not an exhaustive, set of good reasons to regain power over this important but under-scrutinized budget. It will certainly have got a positive impact on your enterprise and being able to serve your customers and improve traveler morale.
Many corporations learn that the best solution is a variety of booking options, with many having an online booking portal provided by their agency partner, along with real live agent help when travelers are pressed for time or have more complex travel itineraries. The important thing i think is always to re-examine the travel program from every angle. There trave1usa more airline programs that exist to businesses than before. New opportunities to save money and streamline processes are available for you. United Airlines recently began offering a discount away from every fare for corporate partners. That includes cheapest coach class seats, which even many Fortune 500 companies do not have entry to. This is only an example of under-publicized opportunities to your company that could be had through the old-fashioned agency relationship.
It’s time we took another pass with the corporate travel program to discover where efficiencies is available and savings opportunities might be uncovered. Your travelers and coordinators might even be able to get back to what they’re actually paid to perform. Care for your potential customers and propel your small business forward.